Privacy Policy

Our Commitment to Privacy
SeaLight Sisters Society (the "Society"; "we"; "us"; or "our") is committed to protecting the privacy and confidentiality of the personal information of our members, volunteers, and users. We manage your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial laws.

What Information We Collect
We collect the personal information you voluntarily provide to us when you use our Services. This may include:

Contact Information: Name, email address, and phone number (if you use our support line or app).
Volunteering Information: Information you provide when you apply to become a volunteer.

Confidential Support Line Data
Information shared on our support line is treated with the utmost confidentiality and is subject to the following strict principles:

Anonymity: All calls and messages are handled as anonymous unless you choose to provide us with your name.

Data Collected: We only collect contact information (phone number or email) for the sole purpose of providing necessary follow-up and service delivery.

No Personal Storage: We do not collect or store any information that could personally identify you in connection with the contents of the conversation. All sensitive information is kept in strict confidence.

How We Use Your Information
We use your information for the following purposes:
• To provide you with our Services.
• To communicate with you about our events, campaigns, and mission.
• To process your applications to volunteer.

Confidentiality and Security
We take every reasonable step to ensure that your information is kept secure. We do not sell, rent, or share your personal information with any third parties. All information you provide to our support line is treated with the utmost confidentiality.

Your Rights
You have the right to request access to the personal information we hold about you and to request a correction if it is inaccurate.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page.

Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us at hello@sealightsisters.org.

Last updated: October 1, 2025